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TripsBeyond FAQs

We have years of experience in sending happy customers across the world and have answered thousands of queries from our customers. In this section we've compiled our answers to some of the more common questions. If you have any further enquiries then do not hesitate to contact our Specialists on 0800 270 0009.

Travelling with TripsBeyond

When you book with TripsBeyond you book with your very own travel expert. Our team are passionate about travel and have travelled the world extensively. Not only will our team ensure you do not miss the iconic sights but they are bursting with top tips and local knowledge. 
 

Every package is 100% ATOL & ABTA protected

When is the balance of my holiday due?

Your balance is due 16 weeks prior to departure. This is stated on your booking confirmation that you receive at the time of booking and we issue an email reminder prior to the due date. You can pay instalments at any time by logging on to manage my booking or calling the TripsBeyond team and paying over the phone. You can pay by debit or credit card with no extra charges, we do not accept American Express.

When will I receive my tickets?

You will receive your tickets 2-3 weeks prior to departure, for our tailor-made trips you will receive you documents in the post, if you have booked an escorted tour the tickets will be sent by email. It is important you thoroughly read all the details we send to you.

Can I prebook my seats?

With most airlines you can pre-book your seats once the balance has been paid, this is usually at an additional cost. Alternatively, seat selection is complimentary at check in (typically 24 hours prior to departure).

Insurance

Please ensure you have adequate travel insurance for your holiday and ensure it covers the cost of your trip.

Speak to a Travel Specialist

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0800 270 0009

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We go above and beyond to make your holiday perfect


Tailor Made for You

  • We tailor make every holiday made around you.
  • Tell us what you'd like to see, what type of accommodation you prefer and how you'd like to travel.
  • We'll plan your perfect holiday, helping you to get the most from your time and budget.


Expert Advice

  • We don't just know travel, we love it!
  • Our Travel Experts have travelled throughout the World. They'll answer your questions with facts not guesses.
  • You'll have a dedicated Travel Expert to look after each stage of your booking.


100% Protected

  • Part of the Stewart Travel group, We've been helping people explore the World for more than 30 years.
  • Every trip is 100% ATOL protected.
  • We're only ever a phone call away.
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