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Useful Information & Customer Service Hub

You will probably have a few general questions before you travel abroad. With that in mind, we have put together general information you may need in the sections below. We have included information on how to manage your booking, make payments, apply for visa's and other helpful advice.

Additionally, our customer service team Scott, Richard, Laura, and Angel are available to assist with any questions you may have regarding your holiday.

Meet Our Customer Service Team

If you have any questions or need help with your booking Scott, Richard, Laura and Angel are happy to help to ensure every part of your holiday runs smoothly.

     Richard   Angel  Scott

Contact Information 

Available Monday – Friday 9am – 5:30pm via phone.

From 11th May 2024 - 29th September 2024 our Customer Service team will be available on Saturday's from 9am - 5pm

Phone Number – 0800 270 0095

Also available to be contacted via email

Email Address – [email protected]

Call our experts and take the first step on your trip beyond ordinary

Canada Expert CherylCheryl
Canada Expert JulieJulie
Canada Expert PaulPaul

Speak to our Travel Experts on 0800 270 0009

We are open today between 9am and 5:30pm

Enquire

We go above and beyond to make your holiday perfect


Tailor Made for You

  • We tailor make every holiday made around you.
  • Tell us what you'd like to see, what type of accommodation you prefer and how you'd like to travel.
  • We'll plan your perfect holiday, helping you to get the most from your time and budget.


Expert Advice

  • We don't just know travel, we love it!
  • Our Travel Experts have travelled throughout the World. They'll answer your questions with facts not guesses.
  • You'll have a dedicated Travel Expert to look after each stage of your booking.


100% Protected

  • Part of the Stewart Travel group, We've been helping people explore the World for more than 30 years.
  • Every trip is 100% ATOL protected.
  • We're only ever a phone call away.